For Your Convenience, the Following Payment Methods Are Accepted:

• Cash
• Personal Checks
• American Express, Discover, MasterCard and Visa credit cards
• Care Credit (a financing company) – 1-800-365-8295

***there will be a fee of $35 for returned checks***

Missed/confirmed Appointments

Unless canceled at least 48 hours in advance, our office policy is to charge for missed appointments at a rate of $50 per hour missed. Our office staff calls to verify your dental appointment(s), 4 days to 1 week before your scheduled appointment. An email is also sent to you. Please return their phone call(s) or leave a message on the office answering machine. We do need to know if you will or will not be able to come to your reserved appointment. Since we make every effort to contact/remind you of your upcoming appointment, we only respectfully require for you to confirm that you will be there. If you do not respond within the allotted time, we will unfortunately have to give your appointment day and time to another patient that is on the will call patient list and a charge for the missed appointment will be added to your account.

Thank you for the opportunity to serve your healthcare needs. We appreciate your faith and trust in us.

Financial Policy

We deliver the finest care at the most reasonable cost to our patients. A treatment plan is given to you at the time of your examination showing you an estimate. Please remember you are fully responsible for all fees charged by this office regardless of your insurance coverage. Our office will file all necessary information to your insurance company.

We will send you monthly statements, if necessary. Most dental insurance companies will respond within four to six weeks. For patients with dental insurance, we will file your dental claims as a courtesy for you. Our office will check your dental claim status 45 days from the date of service. If your dental claim has not been paid within 60 days, you will receive a statement from us for the treatment rendered. You will have to contact your insurance company in order to be reimbursed. Any remaining balance after your insurance has paid it’s portion is your responsibility. Your prompt remittance is appreciated.

Payment Options

Option One: Pay in Full with Discount

We offer a 5% courtesy discount off the entire cost of treatment for all payments received in full by cash or debit card. We will gladly submit any insurance claim for you. However, your insurance is a contract between you and your insurance company.

Option Two: Installments

We accept Cash, Checks, and all major credit cards. We will go over your dental treatment with you and make your appointments according to what Dr. Shores suggests that needs to be done first. You will pay your estimated cost per procedure.

Option Three: CareCredit

We offer an outside billing source that offers free financing with no interest for up to 12 months and no money down for qualified patients. Our office has paid all the necessary fees for our patients to receive this offer interest free and it is one of our most popular. Please feel free to fill out an application at www.carecredit.com.